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Frequently Asked Questions
What is your shipping Policy?
FOR PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped. *Free Shipping for orders $100.00 or over in the Continental US and Possessions. We will be adding International Shipping in the future.
What is your Policy on Returns/Exchanges/Refunds?
Our policy here at Eau Gallery, we want to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please contact us here https://eaugallery.com/contact and include your order number and a brief description of what’s going on. Someone from our office will contact you to see how we can help.
There’s a 15% restocking fee that is applied for any order canceled or exchanged.
How can I keep up with your new work?
We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter https://eaugallery.com/newsletter-sign-up !
You can also follow us on our social media pages as we are constantly posting about new work!
Instagram: https://www.instagram.com/eaugallery1429/
Facebook: http://facebook.com/eaugallery/
Trusted Art Seller
The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.
It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
Verified Returns & Exchanges
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
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WARNING: This merchant has removed information about their returns and exchanges policy. Please verify with them directly.
Verified Secure Website with Safe Checkout
This website provides a secure checkout with SSL encryption.
Verified Archival Materials Used
The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.
Description from Merchant:
WARNING: This merchant has removed information about what materials they are using in the production of their products. Please verify with them directly.
